Poor Leadership and Deteriorating work conditions - Service Delivery Manager KONE Employee Review

2.0
11 Mar 2024
Recommend
CEO approval
Business outlook

Pros

FREE FOOD AND TRANSPORT GOOD LEAVES YEARLY PARTY AND GIFTS HYBRID WORKING HOURS

Cons

The work culture has deteriorated a lot in last one year due to reorgs in KONE IT India. Typical manager has become a leader and because of the same only politics is something that is going on in the organisation . We all can see dictatorship in the behavior and nothing else. The recent appraisal process was a hog wash as everyone got reduced ratings ( except the chosen and favorite ones ) irrespective of their contribution to the organisation. All the work and contribution got wasted as they got reduced ratings and that to also without any justification. Anyway this is how it is. The work culture has reduced to a political game and whoever does more is rewarded. Chooses people are asked to join the organisation and are given key responsibilities irrespective of their background or experience. It used to be a very good Finnish organisation, however now it has become a typical Indian company where people make sure their whimsical ideas are dictated. The HR policies are not great too which generally helps employees .Very difficult to grow here as career growth is almost negligible. If this continues we don't see any future here.

Explore other reviews about KONE

5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was fluid. The emails were timely with lots of support for any questions or clarification. The background check was flexible. I was able to participate in the screening process while away from home. I appreciate the flexibility and respectful conversations with the human resource and management teams.

Cons

This was a good experience

1
1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Valuable experience, supportive coworkers, decent benefits

Cons

Poor communication, inconsistent support, weak leadership, workplace culture concerns

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