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      KX

      Engaged employer

      KX reviews

      Great product but horrible company to work for, poor leadership - Director KX Employee Review

      1.0
      5 Oct 2025
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great product, has huge potential. Employees at the lower levels are amazing, passionate, and hard working. Do think this was a great company back in the day, but over the last two years it has all but collapsed into being a non-stop disaster.

      Cons

      Leadership are directionless, no vision. They are not even pretending to care about people at this point. Benefits are some of the worst I have seen in London. Constant redundancies, office is falling apart with no investment in it. Constant merges and acquisitions with zero planning or foresight. Employees are worked down to the bone by leadership who have no clue what is happening in their actual teams.

      avatar
      KX Response
      8mo
      Thank you for taking the time to share your feedback. We’re glad to hear you see the strength and potential in our product and appreciate the dedication of our employees. We also understand your concerns. The past couple of years have involved significant transformation across the company. We know change can be disruptive, but we’re committed to building a stronger, more sustainable foundation for the future that supports both our teams and our customers. We welcome the opportunity to discuss your feedback and encourage you to connect with a member of our People Team. Thank you for your continued commitment.

      Explore other reviews about KX

      5.0
      15 Dec 2025
      Digital marketing analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Talented people Amazing product and solution

      Cons

      I don't have any cons at this time.

      avatar
      KX Response
      5mo
      Thank you for taking the time to share your experience. We’re glad to hear you enjoyed working with the team and found the product and solutions meaningful. We appreciate the recommendation and wish you continued success in your career.
      2.0
      24 Apr 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      This relates to the NY office. -The pay and benefits were fine, had Aetna insurance (not 100% paid by the company). -Was hybrid, only in office 2-3 days per week. -Decent work/life balance. Not many times had to do work out of standard work hours.

      Cons

      -If you're not also upper management, then upper management has no real desire to hear your opinion or input. -prefer "yes-men" over honest opinions led to "bullying by exclusion", meaning purposefully left out of major planning meetings that should have been a part of. was personally a victim of this and have been told by others it happened to them.

      3
      avatar
      KX Response
      1y
      Thank you for your feedback - we appreciate you taking the time to share some insight into your time at KX. We are glad to hear that you valued the hybrid work setup, our benefits, and the overall work-life balance you had while working at KX. In relation to the cons, we are sorry to hear about your concerns regarding communication and inclusion. We are committed to creating and fostering an open and collaborative environment where all voices are heard and will continue to work on this to ensure this is achieved. If you're open to sharing more, we encourage you to reach out to our HR team so we can better understand and address your experience. Thank you again for sharing your feedback and we would like to thank you for your contributions to KX.
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