A+ work environment, A+ mission - Customer Experience Operations Manager Kaiyo Employee Review

5.0
5 June 2023
Recommend
CEO approval
Business outlook

Pros

Wonderful community Supportive leaders who care about their employees Strong values and unified purpose Abundance of learning and development opportunities

Cons

Minimal opportunities for in-person connection for remote employees

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Kaiyo Response
3y
Thank you for taking the time to share your feedback with us. We're glad you feel supported with a sense of community here. We hear you on wanting more opportunities to connect with your colleagues in-person. We are working to increase our number of virtual events to expand our "face to face" communications. We are always open to suggestions, so please feel free to drop a line with any ideas on how to get more connection opportunities for our remote colleagues! Thanks again!

Explore other reviews about Kaiyo

5.0
6 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance Collaboration Team environment

Cons

Board did not understand operations and made decisions reactively without input of those who had a wealth of experience. Unfortunately, this lead to the closing of the company.

2.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Was a cool place to work

Cons

Once Company management changed the company crashed, stopped caring about employee relations, no leeway for petty mistakes, which in turn made customer relations worse

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