Not a good company. - Anonymous employee Kaplan Employee Review

1.0
27 July 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The students are usually great, and the product (courses) are actually quite good and in some respects easy to deliver (very scripted)

Cons

Disorganized. Buggy technology. No benefits and you don't really get paid hourly what it seems you will, because you only get paid well for teaching and there are a lot of hours outside of teaching. I worked there for years with no benefits and no path to make a career of it, although I did my job well and expressed interest in doing so. Your pay rate is based on student feedback with impossibly high standards and very little support to figure out how to get better feedback. Then if for some reason your ratings slip, you get a demotion. Everything is very convenient for the management.

Explore other reviews about Kaplan

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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