A growing experience until it wasn't. - Brand Ambassador Manager Kaplan Employee Review

3.0
7 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Great mentorship, tasks were varied enough to keep things interesting, and there was opportunity to get insight into other departments.

Cons

Working there was limiting. You were surrounded by people who had been there 10-15+ years, and there was little room to climb the ladder. The business opportunities had shrunk and lots of layoffs had happened, so the restructuring was done by people who didn't seem to know and understand the nuance of the departments they were decimating and the business impact. I left at just the right time, as I've heard responsibilities are more heaped on the heads of those who stayed behind.

Explore other reviews about Kaplan

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great work/life balance Many layers for advancement

Cons

Poor knowledge sharing Lower pay

3.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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