Good Training - Student Services Kaplan Employee Review

5.0
30 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Great training - they really invest in training at the start and throughout so you feel confident in your job role. Many chances to progress - you can progress quiet quickly with this company if you want to and are reliable. Sick pay, pension, annual leave, regular staff meetings is a good bonus.

Cons

The actual role of Student Services Advisor is tough and it’s not for everyone. It’s a difficult role and probabley should pay more compared to other roles and the work from home roles.

Explore other reviews about Kaplan

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great work/life balance Many layers for advancement

Cons

Poor knowledge sharing Lower pay

3.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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