Find someplace else. Very cliquey and sneaky team - IT Site Administrator Kapsch Employee Review

2.0
10 June 2024
Recommend
CEO approval
Business outlook

Pros

Free healthcare, company holidays, a few good people in the local Duluth office.

Cons

Terrible middle management/senior leadership on IT side. NAM Corporate IT team is a dumpster fire. You will be stuck doing busy work and will quickly get bored of mundane IT tasks. Usually, anything that you want to learn and take to the next job won’t be learned here. Everything has to be escalated/resolved by working with overseas IT team in Vienna. Which usually means not resolved for several days or weeks later due to time difference. Additionally, forget career advancement there will be little room in this department for that. Also, the unlimited PTO policy is a joke. They don’t say upfront what’s too little or too much. That leads you to guess. So when you use what your manager thinks is too much you will have to get approval as to why you are using. Hindsight 20/20 if you have another option of take it. If not, take this skill up and run to your next opportunity.

Explore other reviews about Kapsch

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

The North American CEO Genuinely cares about the well being of the employees and made it clear that work life balance was to be respected. They publicly disclosed their vacation time they took to encourage people to catch up. The work was interesting and Kapsch is always on the bleeding edge of technology implementation in the North American Market. Every project manager I worked with on Tolling and Traffic was made me want to learn how to operate on their level. Kapsch was very inclusive, I was provided a pride version of the email signature in 2021 and was never pressured to change it to appease customers. I deeply appreciated that,

Cons

The workload can be demanding as the headcount has not caught up to pre pandemic levels caused by delays in project awards as funding dries up.

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong leadership and culture, growth opportunities, good benefits including unlimited PTO

Cons

Lack of innovation, company is not agile

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