I would never work here again. - Sales Associate Kay Jewelers Employee Review

2.0
19 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Employee discount is really superb. You can expect to pay less than half of retail and sometimes even more than that.

Cons

Little commission. Have to work long hours to even make it. Low base pay. Management is immoral and they turn their cheek when someone is stealing a sale. Poor training.

Explore other reviews about Kay Jewelers

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Jewelry Repairs Lifetime Protection Plans Custom Design Personalized Jewelry Custom Options Jewelry Appraisals Assess Jewelry Value Free Expert Styling Free Cleaning & Inspection Jewelry Upgrades

Cons

Just like in any sales setting, Overcoming sales objections by reframing every customer’s concerns. By responding to provide solutions and explaining how issues can be resolved and how processes are performed is critical.

3.0
30 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Depending on your manager they will work with your schedule and make it a good place to work.

Cons

The pay scale and promotion process is a joke.

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