A bunch of criminals - At-Home AppleCare Advisor Kelly Employee Review

2.0
5 Aug 2023
Recommend
CEO approval
Business outlook

Pros

The convenience of working from home. Pay is minimum LIVING wage (as opposed to absolute minimum wage).

Cons

Oppressive, toxic work environment. Abusive leadership. Micromanagement. You are always monitored. [Intentionally] Unrealistic expectations in terms of customer satisfaction and other KPIs. Zero job security. They would deduct even the 5 or 10 minutes you are away from your desk off of your pay. If you work a Sunday (for which the pay should be at overtime rate), they'd report your hours worked for a different day so that they don't pay you at overtime rate. They may often times not pay you for stat holidays. They offer you scheduling options to choose from upon hiring, then they won't even abide to it.

Explore other reviews about Kelly

5.0
24 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance

Cons

nothing bad to say about this company

5.0
6 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

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Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
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