Unstable workforce and unreasonable company expectations - Anonymous employee Kemper Employee Review

1.0
4 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co-workers and working hours

Cons

Unreasonable goals, rolling out new processes left and right without any input from supervisors and/or employees causing big confusion inter-departmental level, very minimal raises in light of increasing medical premiums, company is all about meeting numbers yet they don’t take care of their employees thus the very high turnover in workforce and declining level of customer service to their insureds.

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5.0
3 June 2026
Recommend
CEO approval
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Pros

Solid work environment at Kemper

Cons

Pay is lower than what I would have liked

3.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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