Avoid Like The Plague - Customer Service Agent Kemper Employee Review

Solid work environment at Kemper

Pay is lower than what I would have liked

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.