Can be rewarding but stressful as well. Business is too up and down for consistency - Anonymous employee Kemper Employee Review

3.0
14 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay, benefits, 401k options from beginning. Flexible hours and can work around personal errands.

Cons

Very stressful with unrealistic expectations during end of year. Customers are either really good or really bad.. seem to be more bad than good as of late. Products are easily beaten by competition and home office customer service doesn't help. Its home service, so good or bad you will be working. only holidays are Thanksgiving and Christmas day

Explore other reviews about Kemper

5.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Lots of mentorship and guidance. Good support from staff.

Cons

Case load can get heavy

3.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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