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Ken Garff Automotive Group

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Great work-from-home experience with supportive management - Customer Service Representative Ken Garff Automotive Group Employee Review

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Listening Agent has been a really positive experience for me. I enjoy being able to work from home, and having every other Saturday with Sundays off makes the schedule convenient and manageable. The training was fun, interactive, and very helpful — the trainers made sure I fully understood the systems and felt confident before taking calls on my own. It’s been a great opportunity to build my customer service skills while learning how to manage multiple systems at once. I also appreciate that managers are always available during shifts if support is needed. There are opportunities to grow within the company, and overall it’s a fun, supportive, and flexible place to work.

Cons

Benefits are a bit expensive.

Explore other reviews about Ken Garff Automotive Group

5.0
22 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture, flexible schedule, fun environment

Cons

401k match is pretty poor

4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

KenGarff offers full time remote customer service positions, they fully train you and is great for Agents with experience or no experience. Our outbound team weekend work requirement is 1 Saturday per month.

Cons

Insurance costs could be on the higher side.

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