Pros
Most of the staff is mission driven and deeply cares about the arts. The bells and whistles of this job are very appealing at first. The proximity to talent and special events makes you feel like your job is important.
Cons
This will not be the job you dreamed of. You will experience low pay, poor morale, disorganization, little to zero training, and extreme toxic environments. I thought it was maybe just my department but employees peel off from every department due to the toxicity. I had multiple instances where I tried to open up to leadership on my team about my experience and the problems were either pushed back on to me, excuses were made or my words were twisted to use against other employees. You will not feel valued. You will be reminded of how much worse things used to be, the past team had it much worse and this is better. While the building is iconic, staff are hidden away in bunker like offices that have zero natural light. The technology is very out of date, they are still using Microsoft 2016. The hours are hard on many team. For the biggest event of the year, you'll work shy of 100 hours in one week and be told a month later to take off a couple of days. The group I onboarded with experienced weight gain and a decline in our mental health after starting this job. Do not ignore the other negative reviews. Stay away.