Pros
- Lower management (some direct managers and assistant managers) actually care for employees - it can be a nice place to work if you’re allowed to work without micromanagement or ridiculous rules
Cons
- Upper management has no idea how to run credit control, billing or cashiering and has lost respect from most staff - ridiculous rules about coming into the office and making days up should you not be able to attend despite a perfectly run team for the past 2 years - collections have been failing miserably for years yet still nothing is done with the managers who have no control over the team of under qualified staff - upper management agrees to terms with staff then goes back on agreements weeks later with no claim to knowing about them and also regularly in meetings asks the same questions over and over again and clearly pays no attention