Integrated but back office needs much help! - Financial Advisor KeyBank Employee Review

3.0
10 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Key Investment Services is a big component at Key Bank. The RSM are very easy to work with and for. There is a decent product mix with very little haircuts.

Cons

The back office support has a lot to be desired. You almost need to write the business and follow it up every step of the way. Once your done with your guarantee the payout needs major adjusting...it's way to low. Not unless you can survive on 30k plus a 15-21% payout after the 30% cut the bank takes? Maybe in OH that works but not in lower NY. Lets remember...this is a 4 year old company that sold it's business to UBS 4 years ago...There really isn't any book to make trails off of!

Explore other reviews about KeyBank

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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