not how it was described in interviews - Werbe- Und Verkaufsleiter KeyBank Employee Review

3.0
9 May 2013
Recommend
CEO approval
Business outlook

Pros

Key has some excellent benefits: 401k, medical, dental, vision, vacation.holiday pay, etc. The people you work with are, also, some of the best.

Cons

Key quotes customer service is most important and when I started with Key, I would have agreed; however, in the past couple of years their primary was sales. It got to the point that most every call there was an expectation of "finding a need" and if you couldn't find it then you weren't doing your job.

Explore other reviews about KeyBank

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

3.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

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