Only if you're desperate - Financial Wellness Consultant KeyBank Employee Review

2.0
15 Oct 2020
Recommend
CEO approval
Business outlook

Pros

-401K MATCH -VACATION TIME -COMPETITIVE PAY (IF YOU NEGOTIATE)

Cons

-OLD ACCOUNT OPENING SYSTEM (crashes consistently) Just updated for new clients only. -TOO MANY BANKING APPS FOR SIMPLE TASK LIKE OPENING A SAFE DEPOSIT BOX -LIMITED STAFFING LEADING TO BEING OVER WORKED DEPENDING ON YOUR STORE LOCATION -POOR TRAINING SCHEDULE ( It can take up to 3 months to be fully trained just to open accounts and that is for a few classes. -FAST TURN AROUND WITH TEAM MEMBERS- Within 1 year I've seen 5 people leave including a branch manager in MY branch. -HARD TO GET OUT OF RETAIL -ENDLESS EMAILS ALL DAY ABOUT NOTHING They seriously need to rethink training and closing down low traffic stores.

Explore other reviews about KeyBank

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

3.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

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