Horrible experience - Relationship Manager KeyBank Employee Review

1.0
14 July 2015
Recommend
CEO approval
Business outlook

Pros

Salary is good. Great Learning and Development department ( great trainers)

Cons

Didn't realize how horrible health plan was until I was in the hospital for a week. I had the best plan available, yet I ended up with a massive medical bill. Management is horrible- Do NOT believe them ( Corporate/HR) when they say they have an open door policy... And a no retaliation policy when you decide to report something illegal and unethical. Communication is horrible- And they don't encourage team work or try to make you feel like you're really part of the organization, I was bullied and harassed and after reporting documented incidents along with illegal and unethical incidents by my manager and other staff members, things became so much worse for me.

Explore other reviews about KeyBank

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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