Pros
KeyCorp provided a professional atmosphere with great compensation and benefits. Work/Life Balance was never an issue, personal life is important to professional life. Training was fun, relevant and easy to do. I loved the flexibility of working with KeyCorp, as long as you were producing and helping the bottom line. It was easy to ask senior management questions via the "Wikey". The blogs helped to promote conversation among colleagues. I felt proud to work for a company with the reputation that KeyCorp has. They have been in business for a long time, which made me feel that they are a stable company that has weathered many financial storms.
Cons
Communication was an issue between leadership levels and different departments. Sometimes I wondered if the senior management team really understood the market that we were working in. You really had to pay attention to what was NOT said to get anything out of the announcements or town hall meetings. It was such a large company, that it was hard to really get to know people. Turnover was high too; I believe it was a 2 year average. The organizational chart seemed to change on a monthly basis, not just lower level positions but, managerial positions. KeyCorp seems to buy companies and then lets that company run the show; one would think that it was the other way around. This company has so much potential, but just as soon as it feels that all is going well, one small detail was overlooked, or some small organizational change was made and it affects the bottom line in such a significant way that downsizing has to occur.