Ok job but communication is bad and so is training - Online Banking Specialist KeyBank Employee Review

2.0
30 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits and awards given for stats

Cons

Bad communication and training and systems are kind of outdated

Explore other reviews about KeyBank

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

3.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

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