Banker - Relationship Manager KeyBank Employee Review

3.0
19 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Base salary competitive for job, diverse company, you get 3 weeks vacation as new employee, benefits competitive, 401K matching up to 6%, work life balance is pretty good.

Cons

Old school mentality in management, outdated technology (really old compared to other banks) systems not tested well before roll out sets back your workday trying to resolve tech issues, hasn't been a place to move up in management, training & onboarding not good.

Explore other reviews about KeyBank

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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