Disappointing Company and Management - Senior/Lead Business Intelligence Analyst KeyBank Employee Review

1.0
7 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Decent benefits, good location in downtown Cleveland

Cons

Emailed manager multiple times in the first few weeks to discuss goals, measures of success (as per their onboarding material, important because I was bonus eligible) and heard nothing back. Instead, I "overheard" my manager tell a colleague to just " give me everything" and next thing I knew I was assigned many poorly articulated manual/tactical tasks with partially outlined procedures. Based on the culture, interactions with colleagues/HR, and generally not being treated in a professional manner it was clear that this type of management style and work hand off was not an isolated or a rare incident but a top-down sanctioned method to try to get the most out of an employee as quick as possible. After receiving a performance review that was basically "they were helpful" and losing all motivation to go above and beyond in my role I was put on a PIP that was obviously designed to try to get the most out of me prior to being let go. I was hoping that this role would be a long term positive one with opportunity to grow/succeed but it turned out to be yet another example of a company using unprofessional, manipulative, and unethical tactics to leverage as much tactical BS work out of you as they can before you figure out what the situation is.

Explore other reviews about KeyBank

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance and flexibility

Cons

High turnover ratio for employees

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

See reviews by: Helpful|Rating|Date|All