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Keysight Technologies

Engaged employer

Complex job with poor job title - Customer Service Representative (CSR) Keysight Technologies Employee Review

4.0
2 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule, 30 days of PTO, bi-annual bonuses, ESP, 401k, very good cohesion. Keysight promotes great team collaboration

Cons

Highly complex job - never face a customer ever but rather communicate through email and occasional phone call. Headquarters is in California so you may be subject to California mentality from execs. Compensation does not match level of complexity but the company justifies it with all their benefits.

Explore other reviews about Keysight Technologies

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great support structure and office team.

Cons

Sometimes got home very late.

2.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

One star for the amazing people, one star for paycheck.

Cons

When I left, it took at least a month to decompress from the toxicity. KGM reorgs were a regular occurrence (5 in a 2-year span, for example) resulting in colleagues reappearing in roles in which they have no experience or disappearing all together. This created a culture of constant backstabbing and insecurity. Leadership picked favorites, ignoring the talents of many and this was reflective in bonuses. They undervalue and lose a lot of talented people, and it continues in spite of their recent positive quarterly reports. Reactionary marketing strategies result in a lot of wasted time and work. Read the rest of the reviews before taking on a role here. You will see a pattern.

4
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