Director - Anonymous employee KinderCare Learning Companies Employee Review

Great culture, great people, everyone cares about their work and genuinely cares about their employees

Limited opportunities for career growth

Flexible PTO is a great perk at the corporate level. Friendly and kind culture where people seem genuinely focused on the integrity of the brand and believe in what they are doing. Also being able to work fully remote is a huge plus. Benefits are decent.

When Tom Wyatt stepped aside as CEO for the President to take over, it was an almost immediate downslide in both quality and consistency. Morale took a huge dive as did profits and our bonuses cratered. It appeared the board realized the issues as well and Tom returned as CEO. Unfortunately the damage has been done and good people were lost. I made it very clear to our Head of People (HR) how terrible the ripple effects of that situation had zapped teams of trust and respect, but she never really seemed to grasp it. Hey, I guess as long as her job is secure and she's happy. This is especially true in the marketing space of the company where management seemed to be so frustrated that it was a trickle down to the team and created real stress and disappointment. In the re-shuffle of talent following people rage quitting, the worst rose to the top. I also watched as the talent acquisition team completely collapsed under the restructure of a long time recruiter made manager who drove everyone she was once peers with out of the organization and my team lost two incredible recruiters because of it. The Director of that team seems aloof to how poorly that looked and perhaps ignores the issue because she is best friends with the person she made a manager. If you lose your entire team in six months after putting someone in charge, newsflash: it wasn't the talent on your team, it was the terrible leadership that ruined a great thing. The quality of hires since have been abysmal and no one seems to care. The IT group continues to deal with empowerment issues and a failure to let their leaders lead. It is a constant start-stop atmosphere with poor and negative attitudes from Directors and VPs because they want a quick fix always and that is never going to bring the results they are looking for. Plus, the company as a whole wants to bring in new hires below market rate all the time and have constant excuses as to why people leave so fast after we do hire them for better offers. The HR Business Partner team claims to be supportive and some bastion of integrity. Whenever I have brought concerns to them they never find a resolution that actually works or one that seems fair (or intelligent for the business) i.e., the horrid pay-scale problems and never doing the hard work that is needed for my own team's suppression of wages vs, paying what is needed for new staff to join our group. Then I saw how they just let the TA team fall apart when I know those people were speaking up and telling them the problems within, but as always, they stood by and did nothing. Again, that team's destruction has led to so much added stress and problems for myself and other leaders in the company. It's all a domino effect.