Pros
The owners and management are so incompetent that you can essentially do whatever you want (not that that's a good thing). Occasionally the owners buy lunch or dinner for the office staff or provide free t-shirts or ice cream. Lots of smoke breaks. A handful of excellent employees who essentially keep the company running.
Cons
Horribly out of date policies. "Family owned" by a family who has no actual business experience. Pay is very low for the job. They will hire 2 or 3 young inexperienced kids for $10 an hour to do a job poorly rather than hire 1 person for a respectable salary to do a job properly. Company policies make it impossible to serve the customer, and employees are forced to lie and apologize to defend the "brand". Outdated technology. Poor health insurance coverage (starts at $90/month for an individual policy with $6,500 deductible). No matching 401(k). Recently cut vacation days. No direct deposit. Recent change to paycheck design makes them impossible to be cashed, ownership refuses to reissue checks. No annual bonuses. No profit sharing. Dogs in office frequently relieve themselves on the carpet, bark, and beg for food.