Pros
I’ve been in sales for a while, and this is one of the first roles where I feel like what I’m selling actually matters. The product genuinely helps restaurant owners get their back office under control—weekly P&Ls, real-time financials, AP tools—it’s stuff they need, and you can feel that when you’re talking to them.
The leads are solid. A lot of inbound or referrals, so you’re not just grinding through cold calls all day. It’s fast-paced and the company’s growing quickly, so there’s a lot of opportunity if you’re motivated (read: if you can handle a little chaos without crying in a Slack channel).
The best part? You’re not stuck on an island. You’re working closely with CS, ops, and implementation, so it actually feels like a team win when a deal closes.
Also, if you’re a food/hospitality nerd, talking to chefs and operators all day makes it weirdly fun.
Cons
Resource bottlenecks. The support teams are great, but they’re also juggling a ton. You’ll sometimes wait longer than you’d like to get things done post-sale.
Startup growing pains. Processes are still being figured out. If you like structure, SOPs, or knowing what you’ll be doing next Tuesday, this might stress you out.