Excellent culture, professional company with real focus on customer satisfaction - Anonymous employee KnowBe4 Employee Review

5.0
8 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is all about customer experience the work atmosphere is positive and fun. Everybody tries their best and wants to succeed. And everyone understands that teamwork is what gets things done. Management is very engaged and friendly. They want the best, but if you are willing to get the work in, you will be both rewarded and appreciated.

Cons

Hypergrowth isn't for everyone. (Although I love it; keeps things moving along quickly).

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KnowBe4 Response
7y
We do want the best of the best! The customer experience is vital. As a team we can accomplish anything and we are super happy you are on our team. You are correct Knowster, hypergrowth is challenging, but it is also exciting, fun and has great rewards!

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5.0
11 June 2026
Anonymous employee
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CEO approval
Business outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

1
1.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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