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      KnowBe4

      Engaged employer

      KnowBe4 reviews

      Terrible Company & job - Channel Account Manager KnowBe4 Employee Review

      1.0
      16 July 2024
      Channel account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pros Include: Remote work, & free lunch during training. Also, the guarunteed Pay the first couple months in Training of $100K.

      Cons

      So many Cons: Base pay is low at $40K. They will overpay you and expect you to owe back money. Micromanagement is a huge one. They will micromanage you to death on Call Stats & Email stats. Every single thing you do on the clock is monitoried and recorded. The Unlimited PTO is very limited with lots of rules around it. They are unconcerned if you have life events (sick children, time off to enroll your kid in school). I once had a manager call me 6X in one day to micromanage me. I only lasted 9 months, and left as soon as I could. My advice for anyone interviewing at Knowbe4? RUN FOR YOUR LIFE.

      avatar
      KnowBe4 Response
      1y
      Hello. Unless there was a significant payroll error, there is no scenario where we would ask a Knowster for money back from their pay. Our sales calls are recorded to make sure our customers are getting the best service possible, as most companies do. We don’t have unlimited PTO, but we do have an open PTO policy where it is up to manager's discretion if your PTO is approved. It’s still expected that you give ample notice for PTO to be approved. There is no situation where a manager would disapprove of PTO for an employee to handle a sick child. We know these things come up and are uncontrollable. Wishing you all the best in your future endeavors.

      Explore other reviews about KnowBe4

      5.0
      11 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hood staff be kind nice

      Cons

      Poor pay insurance bad hard work

      1
      1.0
      8 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great office snacks, free ev charging, cool coworkers

      Cons

      Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

      3
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