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      KnowBe4

      Engaged employer

      KnowBe4 reviews

      Look elsewhere - Anonymous employee KnowBe4 Employee Review

      1.0
      1 Aug 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Unlimited time off but a lot of companies have the same benefit

      Cons

      Compensation is extremely low. A lot of CSMs are taking massive pay cuts with the change in how they are being compensated. And what I mean by that is variable comp is now unattainable no matter which segment of business you are in. CEO and CRO continue to say the comp is competitive for the market, even though it isn’t. In one morning briefing the CEO even said he was tired of answering the same question about comp when csms were asking if comp would be reviewed after the horrendous GTM changes that caused CsMs to make less money but have to manage more accounts. I’m sure the knowbe4 team will respond to this review trying to curb the appeal, but facts are facts. Your employees are being paid less and more of them are opting to leave the company because no one in a position of decision making seems to care. The return to office has been a nightmare. Most of my teammates are remote anyway so I sit on a zoom meeting in the office that I’m forced to drive to, 45 minutes away. That’s 18 hrs every month away from my family.

      avatar
      KnowBe4 Response
      1y
      Hello Knowster. We have taken CSM feedback, and the CRO announced multiple changes based on feedback received at the end of July. Our CEO addressed compensation concerns multiple times, and so has our CRO. While you are managing more accounts, with the implementation of the Account Managers team, the CSM team is expected to have a lighter workload per account. The employee turnover rate has been declining for 6 months. With any changes, some people are going to be unhappy but overall the company feedback survey has shown employees to be thrilled with the culture and opportunities at KB4. If you have further concerns regarding production expectations, please contact your manager or the People Operations team.

      Explore other reviews about KnowBe4

      5.0
      11 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hood staff be kind nice

      Cons

      Poor pay insurance bad hard work

      1
      1.0
      8 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great office snacks, free ev charging, cool coworkers

      Cons

      Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

      3
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