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      KnowBe4

      Engaged employer

      KnowBe4 reviews

      Going downhill….fast - Account Executive KnowBe4 Employee Review

      2.0
      2 Aug 2024
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Best in class product, open PTO

      Cons

      Comp plans reduced and quotas went from being manageable to extremely difficult to hit. This used to be a company where 75%+ of reps would hit quota regularly and now it’s typically less than 15-20% under the new plan. They will tell you the re-did comp plans to balance base salary with commission but the truth is you have to sell 2.5-3x more to make even close to the same income as we did under the old plan. Micromanagement to the extreme. Your emails will be monitored, your call activity, your product demos recorded and analyzed. If you aren’t wanting to have every aspect of your day analyzed and critiqued this is not the place for you. CEO has become totally out of touch with the organization, showing pictures of his mansion and new cars on morning meetings while people are struggling to meet ends meet. We were always told this place would always be sales people friendly and not make radical changes to the comp plan, that all went out of the window after the private equity acquisition.

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      KnowBe4 Response
      1y
      Hello Knowster. Most companies don’t have quotas so low that almost every person on the sales floor hits them, so our new Vista targets put us on track with other companies in the industry. We have always monitored production as that is the only way to run a business and help employees achieve the goals they have set. Especially the revenue-producing side of the business. We will always put our sales people first, and if you have further concerns, please reach out to the People Operations team.

      Explore other reviews about KnowBe4

      5.0
      11 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hood staff be kind nice

      Cons

      Poor pay insurance bad hard work

      1
      1.0
      8 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great office snacks, free ev charging, cool coworkers

      Cons

      Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

      3
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