Just OK these days - Senior Software Engineer KnowBe4 Employee Review

3.0
1 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Friendly and fun team Good vibes generally

Cons

Slowing sales Red tape Slow to react

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KnowBe4 Response
1y
Hello Knowster. We have had countless compensation adjustments, including commission guarantees for CSMs, since the go-to-market restructure in April. While some roles were eliminated due to restructuring, we have not had significant layoffs. Workloads have been adjusted as responsibilities have shifted. As you are aware, new CSM leadership started in September and they are reviewing many of the processes and systems we have in place. We are also installing new client management software that will greatly increase the efficiency of each CSM by automating many tasks. Please submit an UUT report where you feel there is confusion on what needs to be handled by which team.

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5.0
11 June 2026
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Cons

Poor pay insurance bad hard work

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1.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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