I feel empowered to give customers the best shopping experience. - Sales Associate Kohl's Employee Review

4.0
20 July 2011
Recommend
CEO approval
Business outlook

Pros

Associates are empowered to make decision that will enhance the customers shopping experience with the need to involve management to adjust or match competitors prices, accept coupons. Also the availability of health care coverage for part-time associates.

Cons

It is disappointing that the hourly wages are so low. Customers who are inconsiderate and condescending and disrespectful of the merchandise.

Explore other reviews about Kohl's

5.0
20 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flexible work schedule great coworkers location is very continent

Cons

store hours change every few years you can be moved a lot in one day (bothered others not me) certain customers WILL recognize you as the "lady who would not honor kohl s cash from 5 years ago"

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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