High standards but impossible with skeleton crew - Sales Associate Kohl's Employee Review

3.0
31 July 2011
Recommend
CEO approval
Business outlook

Pros

management is very friendly and acknowledges good work. POS registers and kiosks all easy to operate. Use of radio walkies makes for very efficient team work constantly addressing anything that needs taking care of. Associates are very friendly for the most part (there's always a couple...) Popular merchandise. Most shoppers have a Kohl's card and they like the use of combined coupons. Associates are empowered by management to take care of customer so customer usually doesn't need to wait for something to be resolved.

Cons

Female shoppers trash dressing rooms and floor is rarely staffed to keep up with demand. Talk of cutting payroll gets tiresome for good employees trying to keep up which becomes impossible. Pay is terrible for hourly employees. Have worked two other retailers and been paid higher. Why still here--I guess because it's a fun team to work with and that counts for something.

Explore other reviews about Kohl's

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great growth and leadership opportunities

Cons

Requires you to be on your feet a lot.

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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