It's Retail - Sales Floor Associate Kohl's Employee Review

3.0
25 Dec 2016
Recommend
CEO approval
Business outlook

Pros

• Flexible Schedule • Easy Shift swapping with Co-workers • Base pay of $9.00 • Great savings during Friends and Family 55% off.

Cons

• Customer is always "right" • Customers attitudes can vary. Our location seems to attract a lot of angry and self important people. • Once your sales start you'll get flooded in a heartbeat, then management gets flustered over the lack of people working . Then demand you drop whatever you're responsible for to back up cashiers. • Customer is always right attitude leads to toxic situations, especially with foreigners who barely speak English. • Unless someone dies or quits little to no room for promotions. As well they much rather higher out of store for management level positions. • Be prepared to have someone scream in your ear over the walkie about credit every minute.

Explore other reviews about Kohl's

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Location Team leads and managers Easy work

Cons

Rude customers sometimes Not many hours after holidays

2.0
16 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(Mostly) amazing coworkers and flexible schedule most of the time. Good part time job for college students. Pay was decent.

Cons

Very limited full-time positions, leaves little room for career opportunities. Terrible team environment, feels like a fend for yourself fiasco everyday. I didn’t feel as if my managers or anyone at corporate really cared about any employees and it was just the employees caring for each other. Training times were wildly short, usually only a short shift or two on each area to train (registers, floor, bopus, etc). Corporate is difficult to get in touch with even for customers and they WILL take it out on you and management at any level does not seem to care.

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