Worst workplace enviroment in my 18+ years in Retail Store Management! - Store Manager Kohl's Employee Review

1.0
6 Oct 2009
Recommend
CEO approval
Business outlook

Pros

Salary was adequate to lure me away from another position.

Cons

Where to start with this company. Lacking in direction and leadership. This place is going down hill in light of the current economy. Very unrealistic/ unobtainable expectations. Not enough staff and will not hire or provide hours to get the jobs done. In my area Kohl's will not even compensate the needed sales associates, cashiers etc. adequately so all the staff leaves for the nearby stores that pay at least $1+ more an hour. Even after they reviewed this and found the huge gap in pay from the competition refused to make any adjustments. So this makes it difficult to obtain and maintain assoc. Upper management constantly changing and implementing new policies for anything and everything. Seems that the right hand does not know what the left hand is doing. Constant e-mails, confrence calls and requests for info(to be written as a report/plan ) to five different disciplines wanting the same info. Such a time waster sitting on a cc listening to the regional vp blab about some policy/thought they will be changing in several days. In the meantime there is not enough staff and ads need to be set, there are not enough cashiers and a whole hoard of customers wanting to be checked out, clothes thrown all over the store and more things occuring than staff in the store to even physically handle. In the meantime when I try to pin down my general manager with a concrete idea of how to get their next unrealistic expectation done. The only great pearl of wisdom he can ever come up with is "whatever it takes to get the job done". Good grief! This sounds like a complete vent at this point and it is I'm so physically exhausted at this point, I'm working 16 hours a day often 6 days a week. This job is not worth it! Needless to say I'm looking for another job, I will gladly accept less pay at the next job if that is what it takes just to get out of this place!

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5.0
24 Jan 2026
Recommend
CEO approval
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Pros

Location Team leads and managers Easy work

Cons

Rude customers sometimes Not many hours after holidays

2.0
16 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(Mostly) amazing coworkers and flexible schedule most of the time. Good part time job for college students. Pay was decent.

Cons

Very limited full-time positions, leaves little room for career opportunities. Terrible team environment, feels like a fend for yourself fiasco everyday. I didn’t feel as if my managers or anyone at corporate really cared about any employees and it was just the employees caring for each other. Training times were wildly short, usually only a short shift or two on each area to train (registers, floor, bopus, etc). Corporate is difficult to get in touch with even for customers and they WILL take it out on you and management at any level does not seem to care.

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