Workload for full time employees is unreasonably high - Area Supervisor Kohl's Employee Review

3.0
27 June 2014
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling is the best part of this job. Benefits are also decent; lots of healthcare options, vacation time, retirement/stock purchase, and life insurance options. The company is also moving toward a culture of more training and development for both part time and full time associates. Coworkers are genuinely good people and care about customer service/making customers happy. They take pride in keeping the store environment clean. Starting compensation for part timers is minimum wage, but once you've been in a full time role for a while, the pay is better.

Cons

As an area supervisor you are required to perform management style duties while still on hourly compensation. The workload is not designed for a "real world" retail environment where you - gasp- actually have to take the time to stop and help customers. Therefore, if you run out of time to finish projects in your 36 hour week ( "full time" is now defined as 32-36 hours per week), then you get written up. Especially if you're not only fulfilling your job description, but also those of department manager positions which have yet to be filled. Oh, and by the way, take anywhere from 4-8 hours of your shift standing by the registers and doors to be the manager on duty. You cannot get anything done on the projects you're supposed to have finished, and you can't delegate to part time associates either, because payroll doesn't allow to have more than about 3 people on the sales floor to get the entire store clean AND help customers AND answer phone calls. The store is open late, which makes it tough for a work/life balance. On a typical Friday or Saturday night you leave the store between 11:30pm and midnight. During the month of December, the store closes at midnight so sometimes it's nearly 1am before you can leave. Then, if you're scheduled to open the next morning - which means being back at 5am to open the doors to customers at 6am - you're not exactly going to be productive the next day running on 3 hours sleep at best. And no, there is no quick turnaround pay. That's just how it is with the schedule, and if you don't like it, leave. Which A LOT have long-time full time associates have done as of late.

Explore other reviews about Kohl's

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Location Team leads and managers Easy work

Cons

Rude customers sometimes Not many hours after holidays

1.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

None. I was hired to be a person that restocks and cleans, they saw I was able to ring up and put me as a cashier.

Cons

Very little pay, terrible training, horrible management and some terrible customers. Disgusting location also, I went to a manager about toilet paper out in the women restroom, he told me it was a morning task. It was 7pm, the store closed at 11pm! Also CASHIERS ARE LYING YO CUSTOMERS TO GET THEM TO OPEN CREDIT CARDS! Shady stuff I heard as a cashier. Also during my interview no one showed up, when I called the manager made it seem like I was bugging her for my interview

See reviews by: Helpful|Rating|Date|All