New Department and Roles - Sephora Lead Kohl's Employee Review

4.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Experiencing first hand the balancing and creation of Sephora within Kohls department stores. Experience with aultitiufe of prestige and private owned brands that are eco and community focused Lots of training available via computer Only work within sephora dept (supposed to) Diverse store environment Friendly employees, a lot of veteran employees

Cons

Pay for amount of work needs to be better, freestanding sephoras receive higher pay but do less work. Employees at Kohls do multiple roles for sephora but get paid approximately $10 less than main stores. Hours not distributed properly amongst team (mainly beauty insiders but also within kohls even though it's separate) Kohls management or employees sometimes interfere where they have no knowledge or base to do so within sephora department Training is rushed or interrupted, dedicated time ends up being forced during floor time Hiring too many people and not giving the part timers enough hours, such as one day a week for less than 6 hrs Having us do complete floor changes and truck during store open and having to constantly stop for client assistance. Sometimes only one person on the floor Cleaning up after customers, the mannerisms of a lot of people are completely inappropriate and disgusting

Explore other reviews about Kohl's

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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