Problems with Kohl's - Sales Floor Associate Kohl's Employee Review

2.0
11 Mar 2016
Recommend
CEO approval
Business outlook

Pros

They give their staff great discounts, decently lenient on taking days off.

Cons

Credit. Again, we are forced to ask about credit and even I have been pulled to the side to be told that I am not getting enough people to sign up for credit when I am up at the registers. A lot of times, it feels like that is the sole thing that they care about. Another thing is that I recently learned that it is not possible to go on break within 30 minutes of the store closing. I had completely finished cleaning up my section (which was what I wanted before I went on break) and I finally asked about going on break, but the manager that was on staff that night told me off and said I couldn't go on break because it was 9:30 and we were closing in a half hour. Now, granted, there were other sections that needed help, but I hadn't gotten a single break in my shift and I had gotten my section completely done. But she refused to let me. Also a huge concern is how little they let their employees call in sick. It is hugely frowned upon when you call in, even if it is very obvious over the phone that you are very sick. They will not stand for it and I have even had an instance where the manager scolded me for daring to call in sick. Now, keep in mind that I rarely call in sick in the first place. They are so understaffed that they have a problem when even just one employee calls in sick for a closing shift. The floor goes to chaos. Not to mention on days that are usually busy, they are understaffed in not only the sales floor, but for the POS shifts as well. They rarely have more than two people actually scheduled for POS. They rely heavily on the sales floor associates to answer calls.

Explore other reviews about Kohl's

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Kohl's is a place for learning and development.

Cons

The only con is being in office 4 days per week

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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