SM - Store Manager Kohl's Employee Review

3.0
29 July 2025
Recommend
CEO approval
Business outlook

Pros

Benefits- Great PTO, create own schedule

Cons

Role is constantly evolving, and given more responsibilities but no pay increase. Reduced staff. Limited resources to achieve all tasks (low payroll)

Explore other reviews about Kohl's

5.0
9 July 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Chill Swag Easy peasy

Cons

Not a lot of hours there

2.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Good full-time benefits, flexible scheduling. But the cons are starting to outweigh the good.

Cons

A new store manager took over the Massapequa Park location (Long Island, NY) and the workplace culture has become highly challenging since. Her management style is overly critical, and she makes harsh, rapid judgments without taking the time to know her associates or understand their roles. Furthermore, she does not lead by example, and she sets unrealistic expectations without providing regular check-ins or continuous coaching. This has left the staff feeling unsupported and neglected. There is also a strong perception that loyal employees hours are being unfairly cut or even terminated to reduce store costs rather than supporting the well-being and retention of the staff.

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