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Kraken Digital Asset Exchange

Engaged employer

High pay, High toxicity - Not worth the cost to your mental health - Anonymous employee Kraken Digital Asset Exchange Employee Review

1.0
13 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, above market average, standard benefits packages. Working with talented and amazing colleagues (the people are not the problem)

Cons

I don’t even know where to start. I feel unhappy, angry, and broken. I’ve always been a top performer in my previous companies and I’m still performing at a high level here at Kraken. But this toxic environment is destroying me. It’s damaged my mental health, ruined parts of my personal life, and turned me from a happy person into someone deeply depressed. There is no real culture or genuine care for employees. It’s all a show to look good in public before the IPO. In my previous company, leadership training taught us how to care for and support our people. Here, I doubt most managers have had any training or even basic moral responsibility. Everything is transactional. They don’t care about employees as people. Targets are set aggressively without logic, and leaders are often clueless about the real product or projects they’re responsible for. If a project starts going in the wrong direction, managers immediately look for someone to blame instead of taking accountability themselves. There’s no recognition for hard or late work, except for a few big rewards to gain public recognition in the industry. Meanwhile, the constant chaos and repeated redundancies speak volumes about the reality here. The truth is, the employees themselves are great. But the majority are unhappy and indirectly talking about the toxic environment and most stay only because the pay is higher than the market average. I honestly regret leaving my previous job. Here, as a person, you have zero value. If you’re considering a role here, please read other reviews carefully. I wished that I was taking them seriously. Many of the “positive” ones are written right after someone gets hired, while they’re still in the honeymoon phase. Recruiters are great at selling the dream. The onboarding team is professional, warm and welcoming. But the reality hits fast. New hires are encouraged to post Glassdoor reviews early on to bury the negative ones that come later. The strategy here is simple: do whatever it takes to show big numbers before IPO. No long-term plan. Constant last-minute orders from leaderships who suddenly decide they want something, just more demands.

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Kraken Digital Asset Exchange Response
10mo
We’re really sorry to hear this. No one should feel the way you’ve described. Not every experience at Kraken is the same, and feedback like this helps us understand where we can get better. We’re focused on strengthening how we lead, communicate, and build an environment where every Krakenite can thrive. - Kraken HR Team

Explore other reviews about Kraken Digital Asset Exchange

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

This is not a place where you coast. That's exactly why I love it. After 4 years as a Social Media Manager, I can genuinely say I've grown more here than anywhere else in my career. The culture is electric. The marketing team is such a fun and creative group. The work we do is exciting, dynamic and anything but boring. You're surrounded by people who actually care about what they're building and that energy is contagious. The mission matters and we are reshaping finance in real time. Being on the inside of that is something I don't take for granted. The company has invested heavily into the onboarding experience to set you up for success so when you join, you won't feel lost. But from there, you get what you put in. The more you invest in understanding the products, actually using them, experiencing them as a customer would, the clearer everything becomes. If you're not willing to dive in and immerse yourself in what you're building, the job will feel harder than it needs to be. The benefits are great. The flexibility is real. You get to work from home with unlimited PTO, and a genuine path for career growth. Promotions, equity refreshes, bonuses are all on the table if you put in the work. and yes I've seen it firsthand. If you own your work and deliver, the freedom is yours. Nobody's micromanaging your calendar. There's a deep culture of autonomy here and for the right person that's incredibly empowering. What's also exciting right now is how forward thinking the team is about integrating new technology into workflows. Rather than fearing AI, we're using it to eliminate the mundane work so we spend more of our time doing high impact work that we're experts on. The companies that figure this out will win. The ones that don't are already falling behind. The pace of innovation here keeps you sharp and the leadership feels like it's in the best place it's ever been. With the product suite we have in 2026, there's really something for everyone to pug into and thrive.

Cons

This job demands a lot. The industry moves fast and ambiguity is part of the deal. You gotta be able to multitask at a high level. Priorities can shift VERY quickly and you have to be comfortable navigating that. Things change fast, teams, processes, direction, but it does keep things exciting. Also operating in crypto and fintech means the markets can sometimes create pressure that flows into the work, but it's worth noting this company has done a great job of becoming more resilient over time. It doesn't feel as turbulent, though it's something to be prepared for. For my role specifically, social moves at the speed of culture. Trends break, moments emerge and you have a limited window to jump on something or let it pass. It keeps you on your toes and can be intense at times. It's nothing like a role where your task list looks the same every Monday, but if you love that energy it's one of the best parts.

1
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Kraken Digital Asset Exchange Response
2mo
Four years in and still going strong. That says everything. Thank you for this! The way you described the culture, the autonomy, and the pace is exactly what we hope people experience here. We are glad you are one of them! -Kraken HR Team
2.0
3 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive compensation, excellent health benefits, fully remote work, and the opportunity to work alongside smart, passionate people. If you’re excited by crypto and thrive in fast-moving environments, there’s plenty of interesting work to do.

Cons

The best word I can use to describe the experience is chaotic. This isn’t the healthy ambiguity that comes with a fast-growing company. Priorities shift frequently, reorgs are common, and it can be difficult to know which initiatives will remain priorities from one moment to the next. Communication often feels reactive rather than strategic. Employees regularly receive lengthy Slack posts from leadership at all hours, including nights and weekends, and major changes can happen with little context. Over time, this makes it difficult to feel confident in the company’s direction or build trust in leadership. Prospective employees should also know that Kraken has a workplace culture unlike most tech companies. Leadership takes a very broad approach to free expression, and political/cultural debates are common in public Slack channels with intentionally limited moderation. Some people will appreciate that environment, while others may find it distracting or uncomfortable. Job security can also feel uncertain. Reorgs and layoffs are recurring realities, and the process is handled by disabling employee access before notifying those affected. Regardless of the business rationale, it leaves employees feeling like they’re disposable rather than valued. There are genuinely talented people throughout the company, but the constant shifts in direction, lack of organizational stability, and erosion of employee trust make it difficult to recommend as a long-term place to build a career. If you thrive in constant change and don’t mind uncertainty, this may be a good fit. If you’re looking for strategic consistency, stability, and thoughtful leadership through change, I would look elsewhere.

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Kraken Digital Asset Exchange Response
9h
Thanks for taking the time to write such a thorough review. We're glad the comp, benefits, and remote flexibility stood out. It's also great to hear that the work and the people, smart, passionate, and genuinely excited about crypto, are a highlight too. The pace and shifting priorities you describe come from Kraken's need to move at the speed the market demands. Open expression in Slack is a deliberate part of our culture that we're proud of, and most Krakenites are excited by. The way offboarding is handled, including access changes, comes down to security protocols we must follow to protect our clients. If you would like to share more, a PX General Request ticket can be submitted anonymously. -Kraken HR Team
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