Understaffed stores and abusive mind games - Sales Associate Kwik Trip Employee Review

2.0
5 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Competitive wages, great benefits, new technology that makes tasks easier (new locations mostly)

Cons

Kwik Trip treats its employees like family, however, there can be a lot of emotional manipulation and SLs will either make or break your experience. At my store, there was a constant feeling of not being good enough - we were given so many tasks that they became impossible to finish unless we stopped serving our customers. In my case, I was coaching other new-hires (same paygrade) on tasks, and then getting an earful at the end for not doing everything. Your hours of availability won't be respected and you will be reviewed for how often you cover your coworker's shifts. For my coworkers, something I often saw was they would become the SL's new "favorite" until a couple months later when they decide to start cracking the whip again and writing them up for tiny mistakes. It was very manipulative. Eventually, I told myself $15/hr wasn't enough to keep subjecting myself to this.

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Kwik Trip Response
2y
Thank you for taking the time to leave a review. We are sorry that was your experience. We understand that our coworkers work very hard, but it's very rewarding, certainly not boring, the shifts go by incredibly fast, and they have fun with their coworkers in the process! If you believe that there is something that should be looked into please contact our Human Resources team at (608) 793-600.

Explore other reviews about Kwik Trip

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Pay + Benefits, good people

Cons

Long work hours, scheduling is awful, and mandatory third shifts when required

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Kwik Trip Response
2w
Thank you for the sweet review! We are grateful for your contributions to Kwik Trip. Have a good one!
2.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Newer trucks and a fulling operating shop.

Cons

Company is very full of their own ego, any concerns get dismissed immediately as not to discredit themselves. Promotions happen through the "buddy" system and no job listings are officially posted for career advancement. Management constantly lies to get you in the door. Insurance is unbelievably expensive, highest cost I've ever seen.

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Kwik Trip Response
3d
Thank you for sharing your experience! We appreciate your contributions to Kwik Trip. Have a good one!
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