Inside Sales - Anonymous employee L-Com Employee Review

2.0
9 June 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great product line. Customers overall like the company.

Cons

They call this job sales but all you are is a glorified customer service rep. They expect you to make 60 calls a day and 2:30 hours of phone time plus enter extensive time consuming information into a completely outdated data base. Incoming phone calls do not count to your phone time. There is no time to penetrate accounts as there is a huge task list you are expected to call. Management micromanages everything you do. Sales reps were told on numerous occasions they could not go home unless they made 60 calls. New senior management came in 2014 and have done nothing to change the culture.

Explore other reviews about L-Com

5.0
16 July 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very High Energy, great benefits, a lot of opportunity

Cons

I have no cons at this time

1
3.0
8 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Mid level base salary for a sales rep with a little experience to a mid-level rep. CRM system is good. Overall decent co-workers and hard working staff. Flexibility to run your own desk and decent support when asking questions.

Cons

Lower commission scale, not up to par. Manager of the Sales Force may have vision, but seems to hold meetings just for the sake of having them, rather than every meeting being targeted. Managers of the sales staff were not able to show the active base accounts for the book of business or even the growth from the past few years. Every sales operation should be able to do this for their sales reps. The sales reps themselves should have the ability to view accounts that have purchased at 30 days, 6 months, 1 year etc. I am sure the executives have such information, why does the sales staff not have this visibility?

1
See reviews by: Helpful|Rating|Date|All