employer cover photo
employer logo
employer logo

L.Raphael Geneve

Is this your company?

There is no sympathy for employees or the clients. It's all about money. - Anonymous employee L.Raphael Geneve Employee Review

1.0
10 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro is that you get a 5 Star Property on your resume for future opportunities. I happy that this company made me realize what I will and will not stand for with other employment opportunities.

Cons

The owner creates a whirlwind of havoc every time she enters the facilities, you never know what you will be getting with her. She will completely belittle you and your team if she feels the sales are not supported even if you have only had one client in that day. The management does not know how to physically keep their hands to themselves. The accounting team is reliable to make a mistake whether is means to underpay the staff or overpay the staff. The Manager of the Four Seasons Beauty Spa takes weekends to himself and will not answer his phone, even if you text him it's an emergency. He will schedule the front desk team to work six days in a row, in order to have every employee work weekends so he doesn't have to work them himself. He goes on vacation at least three times a year while his staff rarely takes any days off due to the lack of coverage. Massage therapists and estheticians will be required to work almost doubles because of the lack of coverage. The spa is constantly falling apart because of the lack luster cheap materials used. It is a shame because truly the product would have potential if the packaging wouldn't flake off onto your skin and never come off because they will not fix the consistent problem. The services could be great if the staff wasn't so miserable all the time. Word to the wise don't work here unless you want to feel your soul ripped out of your body.

Explore other reviews about L.Raphael Geneve

5.0
8 May 2025
Recommend
CEO approval
Business outlook

Pros

Compensation is good. Work with an elite clientele. High tech environment requiring serious training.

Cons

Not for lazy or non-serious workers. Management is tough because we are expected to be the best.

1.0
26 July 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Forbes training Comp lunch Locker rooms showers Nice coworkers not management

Cons

This place is ruled by Hitler and minions. Be expected to be micromanaged about everything Stand as a doorman when your not working. Clean the glasses when it's the conceirge's job. If a chair is slightly crooked or products slightly out of place you'll get scolded. The pay is relatively low compare to other spas. And this is suppose to be a luxury place. Every two weeks you get a messed up paycheck. You never get paid properly even though it's money you earn. They forgot to include tips or services you did. People dont clean up and you have to pick up after them otherwise it's your fault. I wouldn't work here. True about people pocketing your tips. The guests give the conceirge money that they are suppose to add to the end of the day report but they put it in their pockets. Management is disorganized. Your schedule always changes. You never have proper supplies to work with. Somethings always missing or never ordered in the first place. Clientele is slow. So even though the commission is decent you never make it because there are days you sit around and do nothing and just get paid base. There is no culture in the spa. They do not value you or appreciate you because the "guest is first." I don't know how the spa makes money except for massages there is hardly anyone that comes there because the prices are outrageous. Facials start at $690. But you'll never see that number on your paycheck not even close.

3
See reviews by: Helpful|Rating|Date|All