Great colleagues; poor management in offices/units - Career Coach LHH Employee Review

4.0
26 Oct 2009
Recommend
CEO approval
Business outlook

Pros

Terrific colleagues, bright, articulate and helpful to each other, really care about clients. Opportunity to manage own schedule and work remotely. Upper management strives to balance services with price pressure from the market, and communicates about current major trends and impact on the company well. Great 401K match by company, even for part-time, associate employees.

Cons

Inconsistent and ever-changing messages/expectations from managers, increasing caseloads. Rigid and stingy cost management. Depending on the office/unit, poor team management and poor communication with field/associate personnel. LHH employs part-time associate employees as a flexible work force to deliver a significant portion of its services, especially remote services, who receive no paid time off and few benefits.

Explore other reviews about LHH

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Good compensation Lots of jobs to work on

Cons

A lot of leadership changes and compensation changes

1.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

The team was one of the strongest aspects of the organization, with many supportive and hardworking colleagues. PTO and time-off benefits were competitive, including occasional early-release days and additional time-off opportunities throughout the year.

Cons

The company culture has significantly declined in recent years, leading to lower employee morale and engagement. Micromanagement became increasingly common, while transparency and trust diminished. Although remote work was heavily promoted, there has been a shift toward a hybrid/in-office model. Office conditions often created challenges, including recurring maintenance issues and an open floor plan that made it difficult to focus and conduct private conversations or meetings. Compensation has not remained competitive with market expectations, making it increasingly difficult for employees to achieve strong earnings. Comparable staffing firms in the industry often offer higher compensation while providing similar benefits and time-off programs. As a result, retaining experienced recruiters and top performers has become increasingly challenging. Work-life balance also suffered due to the pressure of meeting KPIs and performance metrics, often requiring work outside of normal business hours to remain competitive and meet expectations. Employee engagement initiatives and team-building activities that once contributed to a positive environment have largely disappeared. There has also been noticeable turnover among tenured employees and top performers, raising concerns about retention and overall organizational direction.

4
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