Dreadful company that deserves it's poor reputation - Senior Credit Controller LRG Employee Review

1.0
26 June 2024
Recommend
CEO approval
Business outlook

Pros

Some really nice nice and talented people in some parts of the business

Cons

Credit control is run by fools. Toxic culture delivering poor customer outcomes. High turnover of staff, poor training, and almost zero supervision.

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LRG Response
1y
Thank you for your feedback. We are extremely disappointed to hear of your experience. We take your concerns seriously and would like to address them. Our Group HR Manager, Simon, is available to discuss your experience in more detail. Please reach out to him directly at SRose@lrg.co.uk. We value the opportunity to improve and hope to hear from you soon. Razna - HR Department

Explore other reviews about LRG

5.0
28 Dec 2023
Recommend
CEO approval
Business outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
27 Apr 2024
Recommend
CEO approval
Business outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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