Demoralizing, regional leadership is lacking - Account Manager LRQA Group Employee Review

1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great list of clients, people are genuinely passionate at what they do, hybrid work model.

Cons

Employee bandwidth overload which causes burnout, employee turnover rate increasing, leadership are cold and uninspiring, demoralizing, frequent org changes

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LRQA Group Response
1w
Thank you for sharing your feedback and for your 10 years of service. We’re glad to hear you value our clients, our people, and the flexibility of our hybrid model. We’re sorry to hear about your experience with workload, burnout, and leadership connection. We recognise the impact this can have and are investing in wellbeing initiatives and leadership development programmes. Looking at our most recent employee engagement surveys, we are pleased to say that we have progressed significantly in these areas and there are much higher levels of satisfaction with safety, wellbeing and leadership. We wish you all the best in your future endeavors.

Explore other reviews about LRQA Group

5.0
22 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I come to work every day excited to work with an amazing set of colleagues, an impressive set of clients and brands, and I'm proud of the solutions we provide to our clients to help them manage their risks - from ESG, Responsible Sourcing, Cybersecurity, Food Safety, and QHSE just to name a few. Being part of the LRQA team means every employee has a voice, every idea is welcome, and collaboration is key. If you're a driven professional looking to make a difference, focused on delivering results, with high energy who is proactive, thrives while working at pace, and excited to work with an amazing team, LRQA is a great organization to work for.

Cons

Work-life balance is encouraged but can be a challenge because we have so much to achieve. Ultimately, it is up to each individual to set and stick to their working hours.

1
1.0
10 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly can’t really think of any

Cons

Everyone’s workload is insane Boomers basically run the place Favoritism frequently shown by senior leadership Toxic environment Constant plotting and scheming Very dated people and internal systems

12
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LRQA Group Response
8mo
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time with us left you feeling this way. Feedback like yours is difficult to read, but we are committed to learning from it. Concerns around workload, leadership culture, and internal systems are not taken lightly. We recognise that these are critical areas that impact colleague experience, and we’re actively working to modernise our systems through digital transformation and foster a more inclusive and supportive environment. Our colleague surveys show us we are improving and moving in the right direction and we welcome feedback that will help us to make LRQA an even greater place to work. If you're open to a conversation, we’d really appreciate the chance to understand more about your experience. Please feel free to reach out directly to Lauren Hole, our Global Culture and Engagement Manager, at lauren.hole@lrqa.com. Your insights could help us drive meaningful change. Thank you again for sharing your thoughts.
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