Critical Need for Leadership Restructuring and Team Expansion - Anonymous Employee LUXASIA Employee Review

1.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Free products, hybrid set up

Cons

Working under this toxic leadership is a recipe for burnout, characterized by an impossible workload, low pay, and an absolute lack of operational structure. Employees are set up to fail with constantly shifting weekly directions, nonexistent SOPs, and volatile managers who lash out when one person cannot humanly complete everything. To compound the frustration, management regularly monitors company reviews but is seemingly too afraid to actually address any of the issues raised, while HR acts as an accomplice to leadership by turning a blind eye, ensuring that nothing ever changes.

Explore other reviews about LUXASIA

1.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Employee benefits, staff claims, close to public transport, work from home 2 days a week

Cons

- High turnover (every week HR brings new-comers on-board) - Long-term employees reluctant to guide (gives attitude) despite knowing the turnover is high and new employees require guidance - Seniors may point out your mistakes in the team groupchat for everyone to see despite being next to you because they'd rather write a whole essay for everyone instead confronting you in person like a decent human being - HQ staff required to be on-ground at concourse events from 10am-10pm despite hiring part-timers/BAs for events - Systems still very manual and inefficient - Required to carry out out-of-scope activities and often running errands on pay & claim basis - Many, MANY meetings til you can't even book a meeting room for a simple 10min meeting - Closest restaurants to office all require queuing due to the limited options they have

3.0
4 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Flexible hour - complimentary good claim (lots of luxury brands to pick) - not as much office politic issue as I expected

Cons

Bad leadership- always guilt trip & gaslight employees. No sense of empathy and living with #oneteam slogan when there’s a problem but when there’s an issue, you’re by your own. No proper measurement in KPI- performance. In KPI review, you will never be able to achieve far exceeded, because you need to be “above & beyond” to pick this. When you asked the manager on how to achieve it, the respond was I don’t know either. Not sure if this a pro or con, you’ll need to do EVERYTHING by yourself. With that, you’re able to learn so much but never good at one thing. They always encourage you to speak up but when you raise a problem, you’re either being ignored or being the caused of the problem for bringing up a problem Company is not fluid enough, if you’re looking into changing a different team/ department, just forget about it. However, management is able to move you to diff rent team/ department just because of “company restructure”

3
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