22 Mar 2019
Lalamove Response
7yHi there, thank you for your review. Well noted the positive feedback about our service and sorry to hear that your Driver customer experience has been sub par Customer Service is a top priority for us and we would like to hear more feedback from about your experience as we are constantly looking to improve and better ourselves. If you wouldn't mind sending more details about this to feedback@lalamove.com we will make sure that someone gets in touch with you ASAP to see what we can do.
Thanks for your support along the way.