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      Lands' End

      Engaged employer

      Lands' End reviews

      Lands End Customer Care - Customer Care Representative Lands' End Employee Review

      3.0
      22 Dec 2023
      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home is convenient.

      Cons

      Even if your calls are close to perfect ratinged close to perfect, metrics are most the important factor to Lands End.

      avatar
      Lands' End Response
      2y
      Thank you for taking time to write a review. We appreciate your feedback.

      Explore other reviews about Lands' End

      5.0
      20 Apr 2026
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Work Culture Great people

      Cons

      Very very very very manual systems

      avatar
      Lands' End Response
      1mo
      Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
      3.0
      27 June 2026
      Packaging
      Recommend
      CEO approval
      Business outlook

      Pros

      No Drama, Helpful and friendly Leads, generally pleasant coworkers. Easy tasks. Nice schedule. Free Gym included

      Cons

      Outdated Facilities, sometimes stressfully fast paced, Overall fairly bleak workplace.

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